Reference

Terms That Govern Your housie Account

These terms set out exactly what you agree to when you open and use your housie account — from how deposits via UPI, Paytm and PhonePe are processed…

Account EligibilityDeposit & Withdrawal RulesDispute ProcessAccount Suspension PolicyGoverning Law

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What These Terms Cover and How They Apply

housie Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on housie.vip you confirm that you have read, understood and accepted every clause in these terms. Access to our lobby is available where local law permits, and it is your responsibility to verify that using this platform is lawful in your jurisdiction

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before proceeding. We may update these terms from time to time; when we do, we will notify you via the email address linked to your account. Continued use of the platform after any update constitutes acceptance of the revised terms. These terms are governed by applicable
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Indian law, and any dispute arising from them shall first be addressed through our internal resolution process before any external escalation. Deposits processed through UPI, Paytm and PhonePe are subject to the payment terms of those respective services in addition to ours.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you need to raise a concern about your account, our support team is available around the…

ACCOUNT SECURITY PRACTICES

How We Protect Your Account and Data

Security and transparency are built into how we operate at housie. We apply industry-standard encryption to all account data, and we never share your personal details with third…

Data Encryption

All personal and financial data you submit is encrypted in transit and at rest.

Cookie Policy

We use functional and analytics cookies to keep your session active and to understand how our pages are used.

Account Access Control

Each account is protected by your password and an optional two-factor authentication step.

Data Retention

We keep your account and transaction records for the period required under applicable Indian regulations.

Right to Request Changes

You may request a correction or deletion of your personal data by contacting support with your account ID.

Dispute Escalation Path

Raise any unresolved complaint first with our internal team via live chat or email.

Common Questions About These Terms

These answers address the points our account holders ask about most when reading through the terms. If your question is not covered here, our support team can walk you through any specific clause in detail.

These terms apply to every person who creates or uses an account on housie.vip. Access is available where local law permits, so you must confirm that using the platform is lawful in your location before opening an account.

We will send a notification to the email address registered to your account. If you continue using the platform after the update takes effect, that counts as your acceptance of the revised terms. You may close your account if you do not agree.

Raise the dispute through live chat or email with your transaction reference number. We will review the payment record on our end alongside your UPI, Paytm or PhonePe transaction ID and aim to resolve it within 72 hours.

We reserve the right to suspend accounts that breach these terms. You will receive written notice stating the reason. You may appeal by contacting support, and we will review the case and respond within five business days.

Submit a deletion request to our support team with your registered email and account ID. After we verify your identity, we will process the request and confirm deletion from our active systems within 30 days.

These terms are governed by applicable Indian law. Any dispute that cannot be resolved through our internal process will be referred to the jurisdiction appropriate to your location, consistent with Indian legal requirements.

Yes. When you deposit or withdraw using UPI, Paytm or PhonePe, the terms of those payment services apply alongside ours. We recommend reviewing them separately, as their processing times and limits may affect your transactions.

Terms That Govern Your housie Account

How to Contact Us About These Terms

How We Protect Your Account and Data

Data Encryption

Cookie Policy

Account Access Control

Data Retention

Right to Request Changes

Dispute Escalation Path

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens if housie updates the terms?

03 How are deposit disputes handled under these terms?

04 Can my account be suspended, and what are my rights?

05 How do I request deletion of my personal data?

06 Which law governs these terms?

07 Do payment-service terms also apply to my transactions?

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