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How housie Handles Your Personal Data

This Privacy Policy explains precisely what personal data housie collects when you open an account, how we use and protect it, and the rights you hold over that…

Data collected with your consentStored on secured serversNo sale of personal dataRight to access your dataContact us anytime to update

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What Data We Collect and Why

housie Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on housie, we collect the information you provide directly — your name, email address, mobile number, and payment identifiers such as your UPI handle, Paytm-linked mobile, or PhonePe account reference. We collect this data solely to operate your account, process deposits

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and withdrawals, and keep your account secure. We also gather device and session data automatically — IP address, browser type, and pages visited — to detect unusual activity and maintain platform stability. We do not sell, rent, or trade your personal data to third parties for
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marketing purposes. Access to your information is available where local law permits, and our data practices are shaped by applicable Indian privacy frameworks.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct, or request deletion of the personal data we hold on your account, our privacy team is reachable through the channels…

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every measure listed below reflects what housie actually does to keep your account data accurate, secure, and under your control.

Encrypted Data Storage

All personal data — including UPI references and account credentials — is stored using industry-standard encryption at rest.

Cookie Consent Controls

When you first visit housie, we display a clear cookie notice.

Account Security Practices

We use two-factor authentication prompts for sensitive account actions such as password changes and withdrawal requests.

Data Retention Schedule

We keep your account data for as long as your account is active or as required by Indian financial regulations.

Third-Party Data Sharing

We share data only with payment processors needed to clear your UPI, Paytm, or PhonePe transactions, and with fraud-prevention services…

Your Right to Correction

If any detail we hold — your name, email, or linked payment method — is inaccurate, contact us and we…

Privacy Policy Questions Answered

The answers below address the data rights and privacy questions we hear most from people using housie in India. If your question is not covered here, reach us through the contact paths above.

We collect your name, email address, mobile number, and the payment identifiers you use — such as your UPI handle or Paytm-linked mobile. We also log device and session data to keep your account secure and detect unusual activity.

Only with payment processors needed to handle your UPI, Paytm, or PhonePe transactions, and with fraud-prevention services that protect your account. We do not share your data with advertisers or sell it to any external party.

Send a request via our privacy email or through the in-app Help Centre under Account Settings. Include your registered email or mobile number, and we aim to respond with your data summary within seven working days.

Yes. Submit a deletion request through our privacy email or in-app form. Personal identifiers are removed from active systems within 30 days of a verified request, subject to retention periods required by Indian financial regulations.

We retain account data for as long as your account is active, or as long as Indian financial regulations require. After account closure and the applicable retention period, personal identifiers are removed from our active systems.

A cookie notice appears on your first visit. Functional cookies needed for login are always on; analytics and preference cookies are optional. You can adjust your cookie choices at any time from the footer of any page on the site.

Contact us immediately via live chat inside your account. We will initiate a security review, temporarily restrict sensitive account actions, and send a status update to your registered mobile within two hours of the report.

How housie Handles Your Personal Data

How to Contact Us About Your Data

How We Protect and Manage Your Information

Encrypted Data Storage

Cookie Consent Controls

Account Security Practices

Data Retention Schedule

Third-Party Data Sharing

Your Right to Correction

Privacy Policy Questions Answered

01 What personal data does housie collect when I open an account?

02 Does housie share my data with third parties?

03 How can I request access to the data housie holds on me?

04 Can I ask housie to delete my personal data?

05 How long does housie keep my account data?

06 How does housie handle cookies and tracking?

07 What should I do if I think my account data has been accessed without my permission?

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