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What You Agree To When You Join housie

These terms set out the rights and responsibilities that apply when you open an account and use our lobby — from how deposits via UPI, Paytm and PhonePe…

Jurisdiction-aware termsUPI & Paytm coveredAccount rights spelled outData handled with careDispute pathway defined

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How Our Account Terms Actually Work

housie Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account on housie, you enter into a binding agreement that governs every interaction — deposits, withdrawals, wagering activity and account closure. Our terms are written to be readable, not to bury obligations in dense paragraphs. Key points: deposits made via UPI, Paytm

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or PhonePe are processed under the payment provider's own terms in addition to ours; any dispute about a transaction must first go through our support channel before escalation. We reserve the right to suspend accounts where fraudulent activity or misrepresentation is detected. Terms may be updated
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with prior notice posted on this page; continuing to use the account after the notice period means you accept the revised terms. Where local law in India conflicts with any clause, local law takes precedence.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Us on Legal and Account Matters

If you have a question about how a specific clause applies to your account, or you need to submit a formal complaint, our support team handles…

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights on housie

We keep your account data only as long as legally required or operationally necessary.

Data Retention

Account transaction records are retained for the period required under applicable Indian financial regulations.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used.

Account Security

Every account is protected with hashed password storage and optional two-step verification.

Payment Data

UPI handles, Paytm wallet IDs and PhonePe references are stored only in tokenised form.

Right to Access

You can request a full export of the personal data we hold on your account.

Who to Contact

All data-related requests — access, correction, or deletion — go to our designated data contact via the email channel listed…

Common Legal Questions About Your Account

These are the questions we get most often from users in India about how our terms, data practices and account rules actually work. If your question is not covered here, the support channels above are the right next step.

Our terms are applied in the jurisdiction where access is legally permitted under local law. For users in India, where local law applies, Indian regulations take precedence over any conflicting clause in our standard terms.

Yes. Submit a written data access request via email with your account ID. We will verify your identity and deliver a structured export of your personal data within fifteen business days of confirmation.

Send a deletion request to our data contact email. We will remove your data from active systems once the mandatory retention period under Indian financial regulations has passed and confirm the deletion in writing.

Raise it through live chat or email first. If unresolved, submit a formal written complaint via the Help Centre. Our compliance team will review and respond with a written decision within ten business days.

No. UPI handles, Paytm and PhonePe references are stored in tokenised form only. Payment data is processed by the respective payment providers under their own privacy terms; we do not sell or share that data.

Yes. We post a notice on this page before changes take effect. Continuing to use your account after the stated notice period is treated as acceptance of the updated terms. You can also request a notification email.

Transaction records are kept for the period required by applicable Indian financial regulations. After that window closes, records are removed from active servers on our standard rolling deletion schedule.

What You Agree To When You Join housie

Reach Us on Legal and Account Matters

Data, Security and Your Rights on housie

Data Retention

Cookie Policy

Account Security

Payment Data

Right to Access

Who to Contact

Common Legal Questions About Your Account

01 Where are housie's legal terms governed?

02 Can I request a copy of all the data housie holds on me?

03 How do I ask housie to delete my account data?

04 What happens if I disagree with a term in the agreement?

05 Does housie share my payment details with third parties?

06 Will I be notified if the legal terms change?

07 How long does housie keep my transaction history?

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